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Store Manager - Gloucester
Salary: circa £17,000 to £21,000 per annum plus discretionary bonus (depending on capability and experience)
The Opportunity
A position in our leadership team, responsible for inventory, money control systems and overall restaurant management. You will schedule, organise and direct team members to ensure that customer service and engagement, food safety, product preparation and cleanliness standards are maintained. And you will maintain standards of restaurant safety and security. You will play an important role in the recruitment of staff and you will be responsible for their training. Additionally you will be expected to actively promote the business and court prospective customers to drive sales. Importantly, you will maintain well organised business records and administration. Exceptional customer service is a major component of this position.
Required Education
Fluent spoken and excellent written English. Excellent literacy and numeracy skills to GCSE A - C Level or equivalent required. A-Level equivalent or above preferred.
Required Experience
A minimum of one years experience in a quick service restaurant environment (at least 6 months with Subway unless joining as a trainee), with experience in supervising, managing, leading and training all levels of staff. Experience of analysing Key Performance Indicators, working towards targets and increasing overall sales and productivity is preferable. Must be computer literate, with a good working knowledge of Word and Excel.
Are you ....
- Honest, principled, committed and loyal?
- Able to engage customers and make their day through the excellent service you provide?
- Willing to take ownership and responsibility, no matter the impact on your social diary?
- Able to understand, respond to and carry out instructions in a timely fashion?
- Able to work happily as part of a team and whenever necessary provide motivation to others?
- Happy to lead by example, demonstrating standards by doing the job excellently yourself?
- Determined to uphold excellent standards even when your manager is not present?
- Able to achieve results through the strong management, leadership and influencing of others?
- A good coach who is able to support others with constant attention?
- A great communicator, understanding the need to keep everyone up to date and in the loop?
- Ambitious, driven and constantly striving for better results?
- Committed to personal development, always trying to improve your own capability?
- Able to manage projects, always seeing things through to the end?
- Able to maintain operational standards and follow company processes and procedures?
- Able to plan, forecast and manage complex operational scenarios?
- A great administrator with excellent attention to detail?
- Able to think strategically and long term?
If you meet our requirements and you are able to answer "YES" to all or most of these questions then we want to talk to you about joining our team. In which case please email your CV and a detailed letter of application to:
mail@mgbconsulting.co.uk
22 April 2012
Mario Bassi
mail@mgbconsulting.co.uk
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